Shipping policy

Order Processing

• After your payment is verified, your order will be processed within 24–48 hours.

• Please note that processing times do not include weekends or holidays.

• Orders placed after 1 pm PT will begin processing on the next business day. Orders placed after 1 pm PT on Friday will be processed the following Monday (public holidays excluded).

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Shipping Times

• United States: 5–8 business days

• Canada: 5–8 business days
  

• Australia: 5–8 business days

• New Zealand: 5–8 business days

• United Kingdom: 5–10 business days

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Shipping Rates

• Free shipping on all orders.

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Carriers

We work with trusted carriers including FedEx, USPS, UPS, Canada Post, Australia Post, and New Zealand Post and Royal Mail to deliver your order safely.

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Additional Notes

Due to occasional customs inspections or global supply chain disruptions, some orders may experience longer delivery times. We truly appreciate your patience and understanding as we work hard to ensure your order arrives as quickly as possible.

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Customer Support

For any questions about your order, please reach out to us at support@kivont.com. Our support team will be happy to help.